Salesforce Developer (Vlocity/Salesforce Core)
- locations
- UK-London Office
- UK-Remote
- time type
- Full time
- posted on
- Posted 30+ Days Ago
- job requisition id
- R1219
8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
We are seeking a skilled Salesforce Developer with expertise in Vlocity (Salesforce Industries) and Salesforce Core to design, develop, and optimize scalable solutions tailored to business needs. The ideal candidate will have hands-on experience with OmniStudio tools, core Salesforce development capabilities, and deep knowledge of Salesforce architecture and best practices. This role involves collaboration with cross-functional teams to deliver high-quality, industry-specific, and core Salesforce solutions.
Key Responsibilities:
Solution Development:
Design and implement both Salesforce Core and Vlocity (Salesforce Industries) solutions, including custom applications, OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce declarative tools.
Configure and optimize Vlocity CPQ, product catalog, and order management for industry-specific solutions.
Customization and Configuration:
Configure Salesforce Core functionalities, including custom objects, workflows, validation rules, flows, and process automation.
Leverage Salesforce declarative tools to create efficient, scalable solutions that align with business needs.
Customize and integrate Vlocity features to support industry-specific workflows, including quoting, pricing, and order orchestration.
System Integration:
Design and develop integrations between Salesforce Core, Vlocity, and external systems using APIs, middleware, and Vlocity DataRaptors.
Ensure seamless data flow across integrated systems, maintaining data accuracy and performance.
Collaborate with IT teams to troubleshoot and resolve integration challenges.
Performance Optimization:
Optimize Salesforce Core and Vlocity solutions for performance, scalability, and maintainability.
Conduct code reviews, performance testing, and debugging to ensure high-quality deliverables.
Implement best practices for both Vlocity and Salesforce Core development.
Collaboration and Documentation:
Work closely with business analysts, solution architects, and stakeholders to gather requirements and implement effective solutions.
Document technical designs, workflows, and solution architectures for both Vlocity and Salesforce Core implementations.
Provide technical guidance and mentorship to peer developers as needed.
Testing and Deployment:
Conduct unit, integration, and performance testing for all developed solutions.
Support deployments across multiple environments using CI/CD pipelines and version control systems.
Troubleshoot and resolve post-deployment issues, ensuring seamless user experience.
Qualifications:
Education:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
3+ years of Salesforce development experience, with strong knowledge of Salesforce Core.
1+ years of hands-on experience with Vlocity (Salesforce Industries) tools and features.
Proven track record of designing and delivering complex Salesforce Core and Vlocity solutions.
Skills:
Proficiency in Salesforce Core development, including Apex, SOQL, Lightning Web Components (LWC), and Visualforce.
Expertise in Vlocity OmniStudio tools (OmniScripts, DataRaptors, FlexCards, Integration Procedures) and configuration of industry-specific solutions.
Strong understanding of Salesforce architecture, data models, and security.
Experience with system integrations using REST/SOAP APIs, middleware tools (e.g., MuleSoft, Boomi), and Salesforce Connect.
Excellent problem-solving and debugging skills, with a focus on scalability and efficiency.
Preferred Skills:
Salesforce certifications, such as Platform Developer I/II, OmniStudio Developer, Salesforce Industries Consultant, or Application Architect.
Experience with Agile development methodologies and tools like Jira.
Knowledge of DevOps tools, CI/CD pipelines, and version control systems (e.g., Git, Copado).
Familiarity with industry-specific workflows in telecommunications, energy, or insurance sectors.
Work Environment:
Collaborative and innovative culture focused on delivering cutting-edge solutions.
Opportunities for professional development, including Salesforce certifications and training.
Flexible work arrangements, including hybrid or remote options.
For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Our Job Applicant Privacy Notice can be found here.
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Explore Future Opportunities
Haven't found the perfect role yet? No problem! We understand that the right opportunity may not always be listed.
Tell us more about yourself and your career aspirations. Share your CV and let us know what you're passionate about and what you are looking for. At 8x8, we're constantly seeking talented individuals like you to join our team and contribute to our success.
Whether you're a seasoned professional or just starting your career journey, we believe in nurturing talent and providing opportunities for growth. Take the next step with us and explore how your skills and aspirations align with our dynamic organization.
Our Interview Process
Navigating our interview process is an opportunity for us to learn about each other and ensure mutual alignment for success within our team. Here's an example of a recommended interview process:
Initial Discussion: We begin with an introductory conversation with our Talent Acquisition Partner to understand your background, experiences, and career goals. This step helps us assess how your skills and aspirations align with our team's objectives and allows you to learn more about 8x8.
First Round Interview: The first interview involves a skills evaluation to gauge your proficiency in relevant areas and ensure you have the necessary expertise to thrive in the position. Additionally, we will discuss how your unique experiences and background can enhance our team dynamics and your interest in the role.
Second Round Interview: The second interview is a technical assessment. This round dives deeper into your technical expertise and problem-solving abilities, providing a more comprehensive understanding of your capabilities and how you might contribute to our projects and objectives.
Final Interview: The last step is meeting with our leadership team. Here, we discuss how your role will contribute to our company's goals and values. This interview is about ensuring your alignment with our mission and culture at 8x8 and it gives you the chance to ask any high-level questions about 8x8 and our strategic direction. Depending on the role, this stage may also include a panel interview or a presentation/business case to further assess your skills and fit within our organization.
Throughout the process, we prioritize transparency and strive to provide timely feedback. We value your time and commitment, aiming to make this experience informative and respectful.
Disclaimer: Please note that the actual order and number of interviews may vary depending on the specific role and seniority level. We strive to tailor our process to best fit each position and candidate.
Note: Team collaboration and alignment with our values are important to us. During the interview process, you'll engage in a collaborative discussion with our team members. This interview offers insight into our culture, ongoing projects, and daily operations while allowing you to demonstrate your collaborative skills and potential contribution to our team dynamic.